Our customer support team is available 24/7 to assist you with any questions or concerns regarding your trades, account, or general inquiries.
Flat 68 Clarke Wall Port Matthew ST3 5SH
United Kingdom
Support: 24/7
Office Hours: Monday-Friday, 9AM-6PM GMT
Our automated trading system delivers skins instantly after payment confirmation. In most cases, you'll receive a trade offer within seconds.
We accept major credit/debit cards, PayPal, cryptocurrency (Bitcoin, Ethereum), and various local payment methods depending on your region.
Yes, we use industry-standard encryption and security protocols to protect all customer data. We never store payment information on our servers.
Due to the digital nature of CS2 skins, all sales are final. However, if you encounter any issues with your purchase, please contact our support team immediately.
To sell skins, you need to create an account, link your Steam profile, and list your items for sale. Our system will verify the authenticity of your skins before listing them.
Our support team is available 24/7. Contact us immediately if you experience any issues, and we'll resolve the problem as quickly as possible.
Many beginners focus only on the skin's appearance without checking the float value, which significantly affects both the visual quality and price of the skin.
Always verify the legitimacy of a marketplace before trading. Look for secure payment methods, verified reviews, and proper security measures.
Some marketplaces advertise low prices but add substantial fees during checkout. At Skinsmonkey, we're transparent about our low 2% fee.
Special patterns like Case Hardened "Blue Gems" can be worth significantly more than the market average. Learn about pattern variations before trading.
Always research current market prices before buying or selling. Price volatility means values can change rapidly in the CS2 market.
The most expensive CS skin ever sold was a Factory New StatTrak M4A4 Howl, which sold for over $100,000 due to its contraband status and rarity.
The CS skin trading economy is valued at over $1 billion, with millions of transactions taking place daily across various platforms.
Weapon skins were introduced to Counter-Strike in the Arms Deal update in August 2013, fundamentally changing the game's economy.
Every skin has a float value between 0 and 1, with lower values indicating better condition. Factory New skins have values below 0.07.
Many popular CS2 skins are designed by community artists who receive a portion of the revenue when their designs are accepted by Valve.
The Contraband rarity was created specifically for the M4A4 Howl after its original artwork was found to be plagiarized, making it impossible to obtain new ones.
