1. Introduction
Welcome to Skinsmonkey ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skinsmonkey.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. You may be asked for, as appropriate:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Payment information (such as credit card details, billing address, and bank account information)
- Steam account information (such as Steam ID and trade URL)
- Transaction information (such as items purchased, date and time of transaction)
- Any other information you provide voluntarily
Non-Personal Data
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include:
- Browser name and type
- Device type and technical information
- Operating system
- Internet Service Provider (ISP)
- IP address
- Date and time of visit
- Pages viewed and time spent on pages
- Referring/exit pages
- Clickstream data
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To process and fulfill your orders for CS2 skins
- To facilitate trade transactions between users
- To create and manage your account
- To provide customer support and respond to inquiries
- To send administrative information, such as updates, security alerts, and support messages
- To send promotional communications, such as special offers, new products, and other information we think may be of interest to you (with your consent)
- To improve our website, products, and services
- To personalize your experience and deliver content and product offerings relevant to your interests
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues, fraud, and illegal activities
- To comply with applicable laws, regulations, and legal processes
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request information about the personal data we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
- Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data.
- Right to Restrict Processing: Under certain circumstances, you have the right to request that we restrict the processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
5. Cookies Policy
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Cookie Management
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
We use industry-standard encryption technologies when transferring and receiving sensitive data. Our Site is scanned on a regular basis for security vulnerabilities and penetration testing to identify ways to further enhance security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
9. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- By email: support@skinsmonkey.com
- By phone: +445926292743
- By mail: Flat 68 Clarke Wall, Port Matthew ST3 5SH, United Kingdom
